PouchfinSupport
Answers to common questions. For anything else, write to support@sanghuynhxuan.com.
How do I fix a bad cut-out?
On the new catch screen, tap Fix the cut-out. Use Frame to crop around the fish, Erase to remove leftover background and Restore to bring back a part that was removed. Undo steps back, and Done saves it.
The lookup picked the wrong fish
Open the catch and tap Change species. Pick one of the closest matches or type any name. You can set the species by hand at any time, with or without a connection.
How many lookups do I get?
3 a day free, and 25 a day with Pouchfin Pro. The count starts again each day. Logging catches is always free and unlimited.
How do I export my book?
With Pouchfin Pro, open Settings and tap Export CSV.
Restore purchases
Open Settings and tap Restore purchases, signed in with the Apple ID used for the purchase.
How to cancel a subscription
On your iPhone, open Settings, tap your name (Apple ID), then Subscriptions, choose Pouchfin and cancel. To avoid a charge, cancel before the free trial or the current period ends.
Delete my data
In Pouchfin, open Settings and tap Delete all data. Everything is removed from your iPhone. The server keeps only a random device ID and a daily counter, and deletes them after 2 days.